Terms of Service

Effective Date: June 14, 2026  |  Last Updated: June 14, 2026

1. Acceptance of Terms

Welcome to Pizza Luce ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Luce, governing your access to and use of the website cafe-pizzaluce.rest (the "Site"), including any content, features, functionality, online ordering systems, and services offered on or through the Site (collectively, the "Services").

By accessing the Site, creating an account, placing an order, browsing menu items, or otherwise engaging with our Services, you expressly agree to these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms in their entirety, you must immediately discontinue use of our Site and Services.

These Terms apply to all visitors, users, customers, and others who access or use the Site. You represent and warrant that you are at least eighteen (18) years of age or have the legal capacity to enter into binding contracts under applicable law. If you are accessing the Site on behalf of a business entity, organization, or other legal person, you represent that you have the authority to bind that entity to these Terms.

Your continued use of the Site following the posting of any changes to these Terms shall constitute your acceptance of those changes. We encourage you to review these Terms periodically.

2. Description of Services

Pizza Luce is a food service business operating in the United States, dedicated to providing high-quality pizzas, food items, beverages, and related culinary offerings to our valued customers. Our Services include, but are not limited to, the following:

• Online Ordering: Customers may browse our menu and place orders for pickup or delivery through our website at cafe-pizzaluce.rest.
• Menu Information: We provide detailed descriptions, pricing, and availability information for our food and beverage offerings.
• Delivery Services: Where available, we may offer delivery of food orders to customer-specified addresses within our designated delivery zone.
• In-Store Pickup: Customers may place orders online and collect them at our physical location during operating hours.
• Customer Account Management: Users may create and maintain accounts to streamline the ordering process, track order history, and manage preferences.
• Promotional Offers and Loyalty Programs: We may, from time to time, offer promotional discounts, special deals, or loyalty rewards to our customers at our sole discretion.
• Catering Services: Where available, we may provide catering services for events and group orders.
• Customer Support: Our team is available to assist with questions, concerns, and feedback regarding orders and services.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. Pizza Luce shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Menu items, prices, availability, and delivery zones are subject to change without prior notice. We make every reasonable effort to ensure the accuracy of the information displayed on our Site, but we do not guarantee that all information, including prices and menu descriptions, is current, complete, or error-free at all times.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Site and Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order, including your name, delivery address, contact details, and payment information.
• Maintain the confidentiality of your account credentials and immediately notify us at [email protected] if you suspect any unauthorized use of your account.
• Use the Site and Services only for lawful purposes and in accordance with these Terms.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Site and Services.
• Ensure that you are authorized to use the payment method you provide when placing an order.
• Be available to receive your delivery order at the address and time specified, or to collect your pickup order within a reasonable time of the scheduled pickup time.
• Treat our staff, delivery personnel, and customer service representatives with respect and courtesy at all times.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities when using our Site or Services:

• Using the Site for any fraudulent, deceptive, misleading, or illegal purpose, including but not limited to placing fraudulent orders or submitting false payment information.
• Attempting to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site.
• Using automated scripts, bots, crawlers, scrapers, or similar tools to access, scrape, or collect data from the Site without our prior written consent.
• Transmitting any viruses, malware, spyware, or other malicious code or harmful material through the Site.
• Interfering with or disrupting the integrity or performance of the Site or the servers and networks connected to the Site.
• Attempting to reverse engineer, disassemble, decompile, or otherwise derive the source code of the Site or any of its components.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Site or its content without our express written permission.
• Posting or transmitting any content that is defamatory, obscene, offensive, abusive, threatening, harassing, or otherwise objectionable.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Using our Services to advertise or solicit any products or services other than those offered by Pizza Luce without our prior written consent.
• Circumventing or attempting to circumvent any content-filtering or security measures we employ.
• Violating any applicable federal, state, or local law or regulation, including the Federal Trade Commission Act (FTC Act), the Computer Fraud and Abuse Act (CFAA), or any other applicable statutes.

Violation of any of the above prohibitions may result in the immediate termination of your access to the Site and Services, and we reserve the right to refer such violations to appropriate law enforcement authorities.

4. User Accounts

To access certain features of our Services, including online ordering and order history, you may be required to create a user account. When creating an account, you agree to provide truthful, accurate, and complete registration information and to keep this information current and up to date at all times.

You are solely responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. Pizza Luce will not be liable for any loss or damage arising from your failure to protect your account credentials.

We reserve the right to suspend or terminate your account at any time, for any reason, including but not limited to violation of these Terms, fraudulent activity, or prolonged inactivity, without prior notice and without liability to you.

5. Orders, Pricing, and Payment Terms

5.1 Placing Orders

By placing an order through our Site, you represent that you are authorized to make the purchase and that the payment information you provide is accurate and complete. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, including after confirmation, due to product unavailability, pricing errors, suspected fraud, or other legitimate reasons.

5.2 Pricing

All prices listed on the Site are in United States Dollars (USD) and are subject to applicable sales taxes, delivery fees, and any other applicable charges. Prices are subject to change at any time without notice. In the event of a pricing error on the Site, we reserve the right to cancel the affected order and notify you accordingly. We will not be obligated to fulfill an order at an incorrect price.

5.3 Payment

Payment must be made at the time of placing your order through the payment methods available on our Site. By providing payment information, you authorize Pizza Luce to charge the applicable amount to your chosen payment method. All payment transactions are processed by third-party payment processors, and we do not store your full payment card information on our servers.

5.4 Refunds and Cancellations

Cancellations and refunds are handled on a case-by-case basis at the sole discretion of Pizza Luce. Once an order has been confirmed and food preparation has commenced, we may not be able to cancel or refund the order. If you are dissatisfied with your order due to an error on our part, please contact us at [email protected] within a reasonable time, and we will work to resolve the matter appropriately.

5.5 Delivery and Pickup

Estimated delivery and pickup times are provided as a courtesy and are not guaranteed. Various factors outside our control, including traffic conditions, weather, and high order volumes, may affect delivery times. We shall not be liable for any delays in delivery or failure to deliver within estimated timeframes.

6. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, photographs, menu descriptions, design elements, software, audio clips, video clips, and the overall look and feel of the Site (collectively, "Content"), are the exclusive property of Pizza Luce or its licensors and are protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, and other applicable intellectual property statutes.

The Pizza Luce name, logo, and all related trademarks, service marks, trade names, and trade dress are the exclusive property of Pizza Luce. Nothing in these Terms grants you any license or right to use any trademark, service mark, logo, or trade name of Pizza Luce without our prior written consent.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use in connection with placing orders and utilizing our Services. This license does not include the right to:

• Download or copy any account information for the benefit of another person or entity.
• Use any data mining, robots, or similar data gathering and extraction tools.
• Reproduce, modify, create derivative works from, distribute, display, or perform any Content.
• Use the Site or its Content for any commercial purpose without our express written consent.

Any unauthorized use of the Content terminates the limited license granted herein and may constitute copyright infringement, trademark infringement, or other violations of applicable law, for which we may seek all available legal remedies.

7. Disclaimer of Warranties

THE SITE AND ALL SERVICES, CONTENT, AND INFORMATION PROVIDED BY PIZZA LUCE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, MENU INFORMATION, PRICING, OR AVAILABILITY.
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

Pizza Luce does not warrant or represent that food items are free from allergens or that our menu information is complete with respect to allergen content. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order to discuss their specific needs.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL PIZZA LUCE, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, OR SUCCESSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR SERVICES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or business opportunities.
• Personal injury or property damage related to your use of the Services.
• Unauthorized access to or alteration of your transmissions or data.
• Any errors or omissions in any content or any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available on the Site.
• Delays or failures in delivery of orders.

IN NO EVENT SHALL PIZZA LUCE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA LUCE IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE LEGAL THEORY UPON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF PIZZA LUCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce and its officers, directors, employees, agents, contractors, licensors, service providers, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys' fees) arising from or related to:

• Your use of and access to the Site and Services.
• Your violation of any provision of these Terms.
• Your violation of any third-party rights, including any intellectual property, privacy, or proprietary rights.
• Any claim that your use of the Services caused damage to a third party.
• Your violation of any applicable federal, state, or local law or regulation.
• Any content or information you submit, post, or transmit through the Site.
• Your fraudulent or deceptive conduct in connection with the use of the Services.

This indemnification obligation will survive the termination or expiration of these Terms and your use of the Site and Services. Pizza Luce reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with our defense of such matter.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Pizza Luce is registered and primarily operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Site and Services shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby consent to the personal jurisdiction and venue of such courts.

These Terms are subject to applicable federal laws of the United States, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), which prohibits unfair or deceptive acts or practices in commerce, and the Computer Fraud and Abuse Act (18 U.S.C. § 1030). Nothing in these Terms limits your rights under applicable consumer protection laws that cannot be waived by agreement.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to contact Pizza Luce first and attempt to resolve any dispute informally. Please send a written description of your dispute to [email protected] with the subject line "Dispute Notice." We will make good-faith efforts to resolve the matter within thirty (30) days of receiving your notice.

11.2 Binding Arbitration

If the parties are unable to resolve a dispute informally within thirty (30) days, any and all disputes, claims, or controversies arising out of or relating to these Terms, the Site, or the Services (including questions about the scope or applicability of this arbitration clause) shall be resolved through binding arbitration administered by a recognized arbitration body in accordance with its applicable rules. The arbitration shall take place in the United States, at a location to be mutually agreed upon by the parties or as determined by the arbitrator. The arbitrator's decision shall be final and binding and may be enforced in any court of competent jurisdiction.

11.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST PIZZA LUCE. All disputes must be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

11.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in a small claims court of competent jurisdiction for disputes that fall within the jurisdictional limits of such court, provided the matter remains in that court and is not removed or appealed to a court of general jurisdiction.

12. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, services, or resources that are not owned or controlled by Pizza Luce. These links are provided solely for your convenience and informational purposes. Pizza Luce has no control over, and assumes no responsibility for, the content, privacy policies, practices, or terms of service of any third-party sites or services.

We strongly advise you to review the terms of service and privacy policies of any third-party sites you visit. Pizza Luce shall not be liable for any loss or damage caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available through any third-party site or service.

13. Food Allergen and Dietary Information

Pizza Luce takes food safety seriously. However, we cannot guarantee that any menu item is completely free from allergens, including but not limited to gluten, nuts, dairy, eggs, soy, wheat, fish, or shellfish. Our kitchen handles multiple food items, and cross-contamination is always a possibility.

If you have a food allergy, intolerance, or specific dietary requirement, we strongly encourage you to contact us directly at [email protected] before placing your order to discuss your needs. Pizza Luce shall not be liable for any adverse reactions resulting from failure to disclose food allergies or dietary requirements at the time of ordering.

14. Privacy

Your privacy is important to us. Our Privacy Policy, available on our Site, describes how we collect, use, store, and disclose your personal information in connection with your use of our Services. By using our Site and Services, you consent to the collection and use of your information as described in our Privacy Policy, which is incorporated into these Terms by reference.

To the extent you are a resident of California, your use of our Services is also subject to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as applicable. Please refer to our Privacy Policy for details regarding your rights under these laws.

15. Term and Termination

15.1 Term

These Terms shall remain in full force and effect for as long as you continue to use the Site or maintain an account with Pizza Luce. Certain provisions of these Terms, by their nature, are intended to survive termination, including but not limited to the provisions relating to intellectual property, disclaimer of warranties, limitation of liability, indemnification, and governing law.

15.2 Termination by You

You may terminate these Terms at any time by discontinuing your use of the Site and Services and, if applicable, by requesting the deletion of your account by contacting us at [email protected]. Your termination will not affect any outstanding orders or payment obligations.

15.3 Termination by Pizza Luce

Pizza Luce reserves the right, at its sole discretion, to suspend or terminate your access to the Site and Services, or any portion thereof, with or without notice and without liability, for any reason, including but not limited to:

• Violation of any provision of these Terms.
• Suspected fraudulent, abusive, or illegal activity.
• Technical or security reasons.
• Discontinuation or material modification of the Site or Services.

15.4 Effect of Termination

Upon termination of your access to the Site and Services, your right to use the Site and Services will immediately cease. All provisions of these Terms that, by their nature, should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

16. Changes to Terms

Pizza Luce reserves the right to modify, update, or replace these Terms at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the case of material changes, we may also provide additional notice, such as sending an email notification to the address associated with your account or displaying a prominent notice on our Site.

Your continued use of the Site or Services following the posting of revised Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree to the revised Terms, you must stop using the Site and Services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law by a court of competent jurisdiction or arbitrator, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

The parties further agree that any such invalid, illegal, or unenforceable provision shall be deemed replaced by a valid, legal, and enforceable provision that achieves, to the greatest extent possible, the same purpose and economic effect as the replaced provision.

18. Waiver

The failure of Pizza Luce to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Pizza Luce. No waiver by Pizza Luce of any breach or default of these Terms shall be deemed to be a waiver of any preceding or subsequent breach or default.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by Pizza Luce on the Site, constitute the entire agreement between you and Pizza Luce regarding your use of the Site and Services, and supersede all prior and contemporaneous communications, representations, and agreements, whether oral or written, between you and Pizza Luce relating to the same subject matter.

You acknowledge that you have not relied upon any representation, warranty, or undertaking not expressly set out in these Terms, and you waive all claims based upon any such representation, warranty, or undertaking.

20. Force Majeure

Pizza Luce shall not be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic events, war, terrorism, civil unrest, labor disputes, governmental actions or regulations, power outages, internet disruptions, or any other event beyond our reasonable control (collectively, "Force Majeure Events").

In the event of a Force Majeure Event, Pizza Luce will use commercially reasonable efforts to resume performance as soon as practicable. Orders affected by Force Majeure Events may be cancelled or delayed, and Pizza Luce shall not be held liable for any resulting loss, damage, or inconvenience.

21. Electronic Communications

By using our Site and Services, you consent to receive electronic communications from Pizza Luce, including but not limited to order confirmations, receipts, account notifications, and promotional materials (subject to your communication preferences). You agree that any agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of receiving promotional communications at any time by following the unsubscribe instructions contained in any marketing email we send you or by contacting us directly at [email protected]. Please note that transactional and account-related communications are not subject to opt-out.

22. Assignment

You may not assign or transfer your rights or obligations under these Terms, in whole or in part, without our prior written consent. Any attempted assignment in violation of this provision shall be null and void. Pizza Luce may freely assign or transfer its rights and obligations under these Terms to any affiliate, successor, or purchaser of all or substantially all of its assets or business, without your consent, upon notice to you.

23. Headings

The section headings used in these Terms are included for convenience only and shall not affect the interpretation or construction of any provision of these Terms.

24. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you wish to report a violation, please contact us using the information below:

We will make every reasonable effort to respond to your inquiry in a timely and professional manner. For urgent matters related to an active order, we recommend contacting us by email for the fastest response.